Removables Department Manager

Join Our Team as a Removables Manager!

Do you have a passion for leadership, technical expertise, and creating exceptional products? At O’Brien Dental Lab, we’re searching for a talented Removables Manager to lead our team in crafting dental appliances that transform smiles and improve dental health.

Why You’ll Love This Role

• Lead with Impact: Manage a small, dedicated team while overseeing processes that ensure top-notch results.
• Showcase Your Skills: Use your technical expertise to handle cases of varying complexities.
• Be the Expert: Provide outstanding customer support and make a difference in patient care.
• Weekends Off: Monday-Friday from 7am-5pm. Hours can fluctuate based on workload.

Why You’ll Love O’Brien Dental Lab

At O’Brien Dental Lab, we value our team members and the incredible work they do. Our culture is built on Integrity, Teamwork, Excellence, Customer Experience, and Progression. These core values drive everything we do—from the way we treat each other to the exceptional products we deliver.

As a member of our team, you’ll enjoy:

• A fully benefited position.
• A workplace that celebrates both individual performance and team success.
• A supportive, team-oriented environment.
• Visit us at www.obriendentallab.com to learn more about who we are!

Why You’ll Love Corvallis, Oregon

• Nestled in Oregon's stunning Willamette Valley, Corvallis offers the perfect mix of small-town charm and vibrant city life. Home to Oregon State University, the city boasts:
• Scenic landscapes for hiking, biking, and outdoor adventures.
• Top-rated schools and a thriving cultural scene.
• Proximity to world-class vineyards, the Oregon Coast, and Portland.

Ready to Take the Next Step?
Review our detailed job description below. If this sounds like your dream opportunity, we’d love to hear from you! Join a team that’s passionate about creating smiles and building futures. Apply today!

REQUIRED QUALIFICATIONS

• High school diploma or equivalent.
• 2+ years of experience providing direct customer service.
• 3+ years of experience in a supervisory or leadership role.
• 5+ years of experience working as a dental technician specializing in removables.
• Proficient in MS Office Suite

PREFERRED QUALIFICATIONS

• Certified Dental Technician

RESPONSIBILITIES

• *Provides inspirational leadership for the Removables team, fostering a culture that supports O’Brien’s core values of Integrity, Teamwork, Excellence, Customer Experience, and Progression. Trains, develops, and mentors team members, ensuring a high level of technical proficiency and commitment to excellence.
• *Ensures adequate staffing levels, completes performance evaluations, and addresses personnel issues with support from the Senior Team Leader and Human Resources.
• *Handles a production caseload, including advanced and complex cases. Sets and processes traditional dentures, including all-on-X. Designs partial frameworks and fabricates flexible partials. Provides coverage and support as needed during periods of high volume and staff shortages.
• *Provides telephone and off-site support to doctors and dental practices, including case planning and trouble shooting. Collaborates internally with technical advisors and other team leaders to resolve product and customer experience problems. Provides customer analysis and feedback to the Director of Customer Experience. Represents the company at various meetings such as study clubs and workshops.
• *Oversees the end-to-end operational processes, ensuring efficiency, quality control, and adherence to industry standards. Implements tactical plans to optimize workflow, reduce turnaround times, and enhance overall productivity.
• *Develops and implements a forward-thinking strategy for the Removables Department, aligning with overall organizational goals. Leads the division in identifying growth opportunities, market trends, and innovative solutions to maintain a competitive edge. Stays apprised of advancements in materials and fabrication techniques to ensure the department remains at the forefront of the industry.
• *Ensures allocation of resources to meet organizational goals. Implements cost-effective measures without compromising on quality and service delivery.
• Other duties, as assigned.

*Denotes essential job functions that must be performed either with or without reasonable accommodations under the ADA.

COMPETENCIES

Core Competencies:

• Integrity – Does what is good, right, and proper in any given situation.
• Teamwork – Emphasizes the success and care of the team ahead of individual accomplishments, desires, or convenience.
• Excellence – Focuses on the quality and craftsmanship of the work product, creating high quality results.
• Customer Experience – Builds relationship with customers by supporting them with technical and service excellence.
• Progression – Innovates, learns, and grows in their role and expertise.

Position Competencies:

• Leadership:  Inspires and guides others to achieve organization goals.
• Decision Making:  Analyzes information, weighs options, and makes informed decisions that benefit the organization.
• Problem Solving:  Finds effective and efficient solutions to challenges or issues that arise.
• Safety and Risk Management:  Complies with safety regulations and prioritizes safety and wellbeing.
• Communication:  Listens to and conveys ideas effectively and in a professional manner, both verbally and in writing, while adapting communication style to the audience.

MACHINES AND EQUIPMENT USED

Lathe, model trimmer, rotary hand piece, Bunsen burner, razor knife, boil out tank, stone vibrator, hot iron, light cure machine, pressure pot, loupes, computer, computer tablet, scanner, and standard office equipment such as phones, printers, copiers, and fax machines

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Work is performed in a temperature controlled environment. Continuous exposure to dust and noise. Occasional skin exposure to acrylics and to acrylic odor.
• Good manual dexterity and hand/eye coordination. Continuously use arms, wrists, and hands to grasp/squeeze tools and frequently use foot to operate a foot control.
• Continuously perform sedentary work at a workstation.
• Occasionally stand and intermittently walk across level surfaces.
• Frequently lift up to 10 pounds; intermittently lift and carry up to 50 pounds.
• Occasionally bend, twist, and walk on level surfaces.