Operations Manager - Full Service
Overview:
We are seeking a highly skilled and motivated Dental Lab Operations Manager with a strong focus on process development and driving controlled growth. This individual will be responsible for overseeing the day-to-day operations of our dental laboratory while actively identifying and implementing new production processes to improve efficiency, quality, and productivity.
Corporate Positioning: Executive Management - Position 2
Direct Report: CEO
Qualifications:
- Minimum of 5 years of experience in dental laboratory operations with a focus on process development and optimization.
- Strong customer communication skills to set the tone for the operational team.
- Proven track record of successfully implementing process improvements and driving operational excellence.
- Strong leadership and team-building skills with the ability to motivate and inspire a diverse workforce.
- Excellent problem-solving abilities and analytical skills, with a keen attention to detail.
- Proficiency in project management methodologies and tools.
- Knowledge of dental prosthetics manufacturing processes and materials preferred.
- Experience with custom computer programming preferred
Responsibilities:
- Operations Management:
- Lead and supervise a team of dental technicians and support staff, providing guidance, training, and performance evaluations.
- Oversee daily operations including product manufacturing, scheduling, resource allocation, and inventory management to ensure timely completion of projects and adherence to quality standards.
- Implement and enforce safety protocols and regulatory compliance measures to maintain a safe and compliant work environment.
- Process Development:
- Research, design, and implement new production processes to optimize workflow, reduce turnaround times, and enhance quality standards.
- Collaborate with cross-functional teams including technicians, machine engineers, and corporate management to identify areas for improvement and develop innovative solutions.
- Conduct thorough analysis of existing processes, equipment, and materials to identify inefficiencies and opportunities for enhancement.
- Quality Assurance:
- Establish and maintain quality control procedures to ensure consistency, accuracy, and reliability of all products manufactured within the lab.
- Monitor production output and perform regular quality checks to identify and address any deviations from standards.
- Work closely with quality assurance teams to develop and implement corrective and preventive actions as needed.
- Continuous Improvement:
- Drive a culture of continuous improvement by fostering innovation, collaboration, and knowledge sharing among team members.
- Implement performance metrics and Key Performance Indicators (KPIs) to monitor progress and measure the effectiveness of process improvements.
- Stay abreast of industry trends, technological advancements, and best practices to identify opportunities for further optimization.
Benefits:
- Competitive salary commensurate with experience.
- Generous performance based bonus system.
- Vested equity position will be considered for the right candidate.
- Comprehensive benefits package, retirement plans, and paid time off.
- Opportunities for professional development and career advancement within a dynamic and growing organization.
- A supportive work environment that values innovation, collaboration, and continuous learning.
